TravelBand: one system for tour operators, travel agencies and MICE

The problem: a patchwork of systems

Most tourism businesses run on a patchwork: one tool for reservations, another for bookings, a third for stock, a spreadsheet for the accounts and a notebook for the customers. Each one holds part of the truth and none of them holds all of it, so nobody can see the whole operation at once — and decisions get made on the part of the picture that happens to be open.

TravelBand came out of years of working inside tourism operations rather than beside them. It was built for the people who run the files — not as a general business system with a travel skin on top.

What TravelBand covers

• Inbound and outbound tourism — incoming travellers and outgoing groups, international bookings, flights and cross-border logistics, with the handovers between destinations kept in one file.
• Custom package building — assembling accommodation, activities and sightseeing into a package priced for the client in front of you, not for an average client.
• Inventory control — rooms, transport, guides and tour packages tracked as the limited resources they are, so allocation follows availability instead of hope.
• Tour planning and scheduling — itineraries with their activities, sightseeing and transfers, so the day a group lands is already written down.
• MICE and events — corporate events, conferences and incentive trips, with venue bookings, transport and event logistics handled in the same system as the rest of the business.
• Accounting and CRM — transactions, invoices and payments on one side; a single customer record, loyalty and follow-up on the other.
• Team and task management — task lists assigned to people with deadlines and notifications, because a tour that nobody owns is a tour that slips.

Reports managers actually open

On the operations side: file summary and file situation, arrivals by date and by number of travellers, month chart and month situation, rooming list, transfer report, vehicles report, cruise situation and the operation chart. On the financial side: trial balance, balance sheet, general ledger, partner ledger, file statement, aged payables and receivables, and an executive summary.

Who it is for

Tour operators, travel agencies and event providers — from a single office handling inbound files to a company running several branches and a MICE department beside them. If the work today lives in four tools and a spreadsheet, TravelBand is the system that replaces them.